Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Sporting Twist, we're committed to promoting responsible gaming practices. Gambling should only ever be viewed as a form of entertainment, similar to going to the cinema or playing sports. It should never be considered a way to earn money or solve financial problems.

Only gamble with money you can afford to lose, and always set limits before you play.

Age Verification

All players must be 18 years of age or older to gamble on our platform. In the UK, the legal age for gambling is 18. We take age verification seriously and conduct checks to ensure all users meet this requirement.

If you are under 18, or if you believe someone under 18 has access to a gambling account, please contact us immediately.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing losses: Trying to win back money you've lost by gambling more
• Hiding gambling: Keeping your gambling secret from family or friends
• Loss of control: Gambling longer or with more money than intended
• Neglecting responsibilities: Gambling is affecting your work, studies, or relationships
• Financial problems: Borrowing money to gamble or experiencing debt
• Mood changes: Gambling to escape negative feelings or stress
• Failed attempts to stop: Repeatedly trying and failing to cut back or quit
• Tolerance: Needing to gamble with increasing amounts for the same excitement
• Irritability: Becoming upset when unable to gamble

If you recognise any of these signs in yourself or someone else, please seek help immediately.

Self-Help Tools & Player Protection

We provide several tools to help you stay in control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose during a gaming session
• Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you need a break
• Time-Out: Take a break from gambling for a set period without closing your account

You can access these tools in your account settings or by contacting our customer support team.

Support Organizations

If you or someone you know is struggling with problem gambling, confidential support is available from these trusted organizations:

United Kingdom

• GamCare: Free counselling and support for problem gamblers and their families. www.gamcare.org.uk
• GamStop: The National Self-Exclusion Scheme. Register to self-exclude from all UK-licensed online gambling operators. www.gamstop.co.uk
• Gamblers Anonymous: Free peer-support meetings for problem gamblers. www.gamblersanonymous.org.uk
• National Gambling Treatment Service: NHS-funded specialist treatment. Ask your GP for a referral.

International Support

• Australia: Gambling Help Online - www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council - www.responsiblegambling.org
• United States: National Council on Problem Gambling - www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) - www.bzga.de

If You Need Help, Please Reach Out

If you believe you have a problem with gambling, don't suffer in silence. Help is available, it's confidential, and it's free. Contact one of the support organizations above today.

Remember: Seeking help is a sign of strength, not weakness. Many people have overcome problem gambling and gone on to lead healthy, fulfilling lives.

For more information about responsible gaming or to access our self-help tools, contact our customer support team at any time.